Managed Services

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When project deadlines are tight, you need the help of highly experienced and qualified professionals to solve software related issues. ImageGrafix Managed Services provides a robust functional and technical support service for Primavera Applications Such as Primavera P6 EPPM, P6 PPM, Unifier, Risk analysis, Analytics and Oracle database and Hexagon PPM applications such as Smart3D, Smart P&ID, Smart Instrumentation, Smart Electricals, CADWorx Plant design suite, Ecosys, Smart . We usually provide support remotely or onsite as per the requirements. Support includes Installation, user management, access, rights, any database issue, application issue, troubleshooting, functional quires, application configurations changes and more, we also provide consultants for onsite support as per AMC terms.

ImageGrafix is one of the Middle East and India’s leading enterprise focused Hexagon PPM support partner and Oracle Primavera Specialized Gold partner. We have dedicated, local teams of specialized Support Consultants whose deep knowledge of the respective Applications, and complimentary technologies is unique and unmatched in the market today.

Our experienced consultants proactively work with you to resolve issues, improve performance and anticipate and prevent problems based on our best-practice expertise.

  • Reliable, responsive and results focused.
  • Delivered by Certified Consultants.
  • Effective for small and large companies, as well as individual operators.
  • Flexible, scalable, and tailored.
  • Suitable for asset intensive industries, including energy, infrastructure and resources.
  • Backed by a team of experienced  functional, technical and Certified Training professionals.
  • Proven with local, national and global support clients.
  • Development of a well-defined digital twin roadmap estimating digital potentials and initiation, establishment, and support 2D and 3D implementation of digitalized services
  • All our solutions are customized to meet present day problems and designed to adapt upgradations to meet upcoming challenges.
  • Our digital modernization approach improves existing processes, accelerates efficiencies, and reduces overall costs by energy management, diagnostics, and process optimization.
  • Incorporation, channelizing and empowering all your data through Data-driven solutions leveraging most advanced technologies like advanced analytics, predictive maintenance, artificial intelligence, and machine learning for betterment of secure, maintenance and engineering while making the process information and assets more user friendly.
  • Efficient Workflow Blueprint – Our smart, meticulous, efficient workflow blueprint recognizes the need and evolves with the identification of the action plans to fulfill and achieve the goal of continuing development, efficiency, and innovations.
  • Holistic, value based and Time-bound Asset Information Management
    • We create and implement time-bound strategies holistically to transform your assets, information, and processes with evolving technology solutions to achieve operational excellence by minimalizing risks, reduction of costs, maintenance, improvement of safety and security and achieving flexibility to face any industry challenge in future.
    • Substandard, negligent, and faulty asset and process information leads to risks, downtime leading to revenue leakage. We recognize each management pain points, crisis areas and to confront them, we chalk out a sturdy asset information system.
  • Enhancing Performance
    • We implement high quality digital structural frameworks to improve precision, entirety, acquiescence, congruence and above all efficiency in each operational processes that ensures slick and smooth-running of each asset and process safety information throughout the entire life cycle.
    • We enable client in more effective and efficient data driven decision making thus ensuring risk management, reduction of cost and risk.
  • Eradication of risks of asset failure risks and ensuring process safety. – Identifying and removal of all poor assets and process safety information thus minimalizing any risk factors and ensuring full proof safety in every stratum.
  • Improving Remote Operations – Implementing a high quality safe, compliant, adjustable, and accessible asset data and information systems making creation of a remote workforce a reality in the organization.  rove your ability to make remote operations a reality.

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